Support

Support for LayeredOps Catalog Guard

Get help with catalogue imports, requirement comparisons, affected-SKU reports, exports, beta access, or account questions.

Contact support

Email the team

support@layeredops.dev

Do not email Amazon credentials, refresh tokens, client secrets, passwords, or sensitive catalogue data.

Service operator
JD Projects, Denmark

When contacting support

Please include:

The page you were using
What you expected to happen
What happened instead
Any non-sensitive error message

Common topics

Catalogue import
Requirement comparison
Affected-SKU reports
CSV and XLSX exports
Private-beta access
Account or connection questions

Service status and beta

Catalog Guard is currently in private beta. Features and availability may change as the service develops. There is no contractual uptime commitment or guaranteed support response time unless separately agreed in writing.

Security reporting

Use the support address and put “Security report” in the subject. Describe the concern without including credentials, passwords, sensitive seller data, or exploit details that could put others at risk.